SHIPPING AND PICK-UP
We offer three shipping methods: Standard, 2nd Day and Overnight shipping (prices are indicated below). All shipments are via FedEx. Select Ground Service for delivery to APO/FPO (military) addresses. Please note that most international orders will have additional customs fees added upon delivery and these fees are the responsibility of the buyer. International shipping is available by quote and calculated by your destination and package weight for which you will be contacted for approval of the charges. By Quote is specifically designed for our customers having an order shipped overseas. Textbooks cannot be shipped to P.O. boxes. (APO/FPO boxes are OK)
Please allow 1-3 BUSINESS days for the processing of your order before it is given to our carrier (assuming your titles are in-stock). You can check your UCLA Store account for the current status of your order.
Please know, we process all orders in the order they are received. The selection of 2nd Day and Overnight only applies to the speed of shipping after we have processed your order. Textbook orders are not scheduled for pick-up or delivery on weekends.
You will be contacted via email with your shipping charges. The order will not ship until you reply back with approval of the quote via email.
Pick-UpIf you choose the Pick-Up option, you pay only $3.95 regardless of the number of books you order. For Summer 2013, you may place orders for pick-up through Wednesday, June 18th at 7am. If you place a Pick-Up order which contains items from multiple stores, each store will process their portion of the order and have it waiting for you at that store's location. Below is a chart of dates and locations for pick-up. Orders not picked-up within 60 days of their order date will be disposed of through donation.
Provided that your books are in stock, you can expect to receive an email, within 3 business days, indicating that your order has been processed and is ready to be picked up.
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