Product Availability

THE ABILITY TO ORDER AN ITEM ONLINE DOES NOT GUARANTEE THAT THE ITEM WILL SHIP. Goods can sell out by the time we start to fulfill your order.  You will be notified by email if an item has been canceled off your order, and we apologize in advance if this happens.  

Shipping Information

Textbooks: Books are processed a few weeks before the term begins, or for UCLA Extension, Law and Medical School orders, as soon as the books are in stock, For more details, see Textbook Availability Schedule.

Graduation Etc.: There is no shipping through this website. All orders must be picked up by students at the Graduation Etc. Department located in Ackerman Union.

All Other Departments: The order processing department is open 9:00 am - 5:00 pm, Monday through Friday, and closed on weekends and all campus holidays. When estimating a delivert date, please allow 1-3 days processing during the summer mpnts, and 1-7 days processing during the peak Spring, Fall, and holiday seasons in addition to transit times show below. We are not responsible for any carrier delays caused by poor weather or package mishandling. For updates and tracking information, please logon to your account at www.shop.uclastore.com and reference your order number.

Standard Shipping Schedule

Method

Cost

Processing          (pick & packing)

Transit

 (Orders ship from Los Angeles, CA)

Delivery time after order placed

Standard Ground Flat Rate

(not available for Alaska, Hawaii, and U.S. Territories)

$ 7.95

1-7 days

1 -5 business days after pick up

2-10 business days

Second Day** Flat Rate  (not available for PO or APO addresses)

$ 17.95

1-4 days

2 business days after pick up

3-6 business days

Next Day** Flat Rate  Rate  (not available for PO or APO addresses)

$ 27.95

1-3 days

1 business day after pick up

1-5 business days

International Shipping :

Information given in next section

* Business Days are defined as 9:00 am – 5:00 pm, Monday – Friday and exclude weekends and holidays.

**Second Day and Next Day refer to Business Days and exclude weekends and holidays.

Oversized items may incur a special shipping charge in addition to the rates shown above. This fee will be listed on the product’s detail page.

For status updates on your order, log onto “My Account” at www.shop.uclastore.com or contact bearwear@asucla.ucla.edu.


International Orders

Orders to be shipped out of the United States are processed as follows:

  • Once the online order is received, goods are packed and weighed for an accurate shipping cost.
  • An email is sent to the customer with the total cost of the goods being sent
  • Once (and only if) we receive approval from the customer agreeing to these charges will the order be shipped (see guidelines below), and payment processed. 
  • Payment can only be made using U.S funds and any one of the following credit cards:  American Express, Visa, MasterCard and Discover in U.S. Dollars.
  • Any custom taxes or duties charged by foreign countries are the responsibility of the customer and will be charged by local authorities upon delivery.

Standard International Shipping Schedule

Method

Cost

Processing          (pick & packing)

Transit

(Orders ship from Los Angeles, CA)

Delivery time after order placed

International Shipping

 (Taxes and duties are responsibility of buyer.)

Email will be sent with shipping rate after order request is placed.

1-3 days after confirmation of quoted shipping rate.

Varies by country

Determined by country of destination.

For additional information please contact bearwear@asucla.ucla.edu.

©2013 Associated Students UCLA, UCLA© and all related names and logos property of UC Regents. All rights reserved.