FAQs

 

SPRING QUARTER 2020 TEXTBOOKS FAQs



Winter Quarter Rental Returns Date Extended to April 24th, 2020. I have a rental book from Winter Quarter that I have not returned. What should I do?

We extended the Winter Quarter rental returns deadline! All Winter rental returns must now be received by April 24th, 2020 but you may ship your return via UPS or FedEx. If returning by UPS or FedEx at your expense, we highly recommend insuring your shipment. Please include your Name, Bruin card number and email address with the rental return and ship to: 

 
UCLA Store 
ATTN: Rental Returns 
308 Westwood Plaza 
Los Angeles, CA 90095-8355 

 

Titles may also be returned in-person to Hill Top Shop.  See store hours:  /t-asucla_hours.aspx 

 

How will I get my Spring course materials?

Course materials will continue to be available online from the UCLA Store. We recommend logging in to your MyUCLA account or via the UCLA Store textbook site to view and shop for all your course materials.

What delivery options are available?

In an effort to help ease the transition to online courses, the UCLA Store is offering Free standard shipping on textbook orders $50.00 or more through April 5th, 2020. No promotional code is needed; the discount will automatically apply for eligible orders. Additionally, we will continue to offer Free Housing Mail Center delivery. Check our website or the ASUCLA app for store hours. 

Can I get a digital version of my textbook?

Yes! We have a large number of eBooks available in-store and on our website. Additionally, all UCLA Store course readers are available in a digital format.

 

How can I rent books from the UCLA Store for the Spring quarter?

You can now rent books online from the UCLA Store!  Simply select the Used or New books you wish to rent from the UCLA Store.  On the Secure Checkout page, in the Gift Message box, enter your Bruin ID# and your official email address on file with the UCLA Registrar.  We will use that information in the processing of your rental order and we’ll take care of the rest.  All Spring rentals must be received back in-store by June 17th, 2020.  All other rental and refund policies apply. View Rental Agreement 

How can I charge books to my BruinBill (BAR Account) from the UCLA Store?

Simply select the eBooks, Used or New books you wish to purchase or rent from the UCLA Store.  Please note, only New, Used and Rental books can be charged to your BruinBill. eBooks will be charged to the credit card entered at checkout. On the Secure Checkout page, in the Gift Message box, enter the note “Charge to my BruinBill,” your Bruin ID# and your official email address on file with the UCLA Registrar We will process your order in-store and the items to be charged to BruinBill will then be listed as cancelled.  Your order will then be delivered using the Ship Via method you selected.  Already purchased your textbooks from us and want to charge them to your BruinBill? Contact us at [email protected] .

 

I’m not on campus. How can I return books if needed?

We have you covered! For the Spring quarter 2020, you can return purchases via UPS or FedEx (no USPS). If you choose to ship a return at your expense, ship only via UPS or FedEx and we highly recommend insuring your shipment. Return shipments must be delivered by the standard return deadline and please include a copy of your purchase receipt or packing list.


Ship returns to:

UCLA Store
ATTN: Textbook Returns
308 Westwood Plaza
Los Angeles, CA 90095-8355

 

I have another question?

We’re here for you! Reach out to us [email protected] and we will be happy to help.

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