FAQs

 

TEXTBOOKS FAQs

How will I get my course materials?
Course materials will be available in-store and online from the UCLA Store.  You can also now also shop from the “UCLA Store Course Material” link directly on your course website or from Textbooks at uclastore.com.


What delivery options are available?
We offer Free Housing Mail Center delivery to all on-campus housing  and Free in-store pickup is available.  Multiple shipping options are also available for a fee.  Check our website or the ASUCLA app for store hours. 


Can I get a digital version of my textbook?
Yes! We have a large number of eBooks available on our website and all UCLA Store course readers are available in a digital format.  Additionally, you can search all available eBooks from either of our eBook partners via our Textbook home page.


How can I rent books from the UCLA Store for Fall quarter?
You can rent books in-store or online from the UCLA Store!  Simply select the Used or New books you wish to rent from the UCLA Store.  Fall rentals must be received back in-store by December 13, 2021.  All other rental and refund policies apply.   View Rental Agreement


How can I return books if needed?
We have you covered! Since we need to get books back on the shelves as soon as possible, returns should be made in person directly at the store location from which you made your purchase.  If you purchased online, check your packing slip or your in-store receipt for purchase location.  


I rented books. How do I return rental books at the end of my Fall courses?
Fall 2021 rental books must be returned in person no later than December 13, 2021 at the store location from which you rented. Check your packing list or receipt for store location.   See Store Hours


I have books to sell.  How do I sell back my books?
Stop buy any of our Textbook locations with your textbooks and we can quote and buyback your books on the spot!  We also have an Online Buyback program with FREE shipping! Visit our Buyback Information page for details.  Online textbook buyback quotes are valid for 30 days and included FREE shipping via a prepaid shipping label.


I have an Inclusive Access course. What is this and how do I find out more?
Inclusive Access is a growing program where you are provided digital access to the course materials by the first day of class. You are automatically included as part of your course enrollment and you have complementary access to the materials during the Opt-Out period (through Friday of Week 2). For those remaining in the program, you are then charged for the materials, at a discount, during 3rd week of the Fall terms directly to your Bruin Bill account. See our  Inclusive Access webpage for complete details or email us at [email protected]


I have another question?
We’re here for you! Reach out to us [email protected] and we will be happy to help.

Sign up for the UCLA Store Emails and Catalog!

Loading...